We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Next-Level Sound Engineering in Elegant Silver
The Sony WH-1000XM5 showcases its refined silver finish and ergonomic design from a side perspective. The sleek contours and premium build quality highlight Sony's attention to detail, while the integrated microphones and precision-engineered housing work together to deliver industry-leading noise cancellation. The soft leather ear cushions and adjustable headband ensure hours of comfortable listening.
Technical Specifications
🎧 30mm precision-engineered driver with TPU edge for enhanced bass
🔊 8 integrated microphones for superior noise cancellation
⚡ Fast-charging capability with USB-C connection
Applications
✈️ Perfect for long-haul flights and noisy commutes
💼 Professional video calls and virtual meetings
🎵 High-fidelity music enjoyment in any environment
Innovative Dual-Sensor Noise Cancellation
The front view of the WH-1000XM5 reveals its sophisticated dual noise sensor system with strategically placed microphones. The minimalist silver design features subtle gold accents on the ear cups, indicating the noise cancellation sensors. The over-ear design provides optimal acoustic sealing while the synthetic leather ear cushions ensure premium comfort for extended listening sessions.
Technical Specifications
🎯 Dual noise sensor system for precise ambient noise detection
🔋 Up to 30 hours of battery life with noise canceling
💫 Bluetooth 5.2 with multipoint connection
Applications
🎮 Immersive gaming sessions with minimal background noise
📱 Seamless switching between multiple devices
🎼 Studio-quality music appreciation in quiet environments
Questions fréquemment posées
The Sony WH-1000XM5 features industry-leading noise cancellation with 8 microphones and advanced Multi Noise Sensor Technology. It uses the Integrated Processor V1 combined with HD Noise Canceling Processor QN1 to deliver unprecedented noise cancellation quality. The headphones include Auto NC Optimizer that automatically adjusts noise canceling based on wearing conditions and environmental factors like atmospheric pressure. The new 30mm driver unit with TPU edge specifically enhances noise canceling in low frequency ranges.
The Sony WH-1000XM5 comes with a rechargeable battery and features fast charging capability via USB. The headphones support quick charging technology to provide extended listening time. They can be charged through the included USB connection, making it convenient for users to maintain power during regular use.
The WH-1000XM5 offers multiple connectivity options including Bluetooth 5.2 with a wireless range of 32.8 feet, and a wired connection via a 3.94 ft gold-plated 3.5mm cable. It supports various Bluetooth profiles including A2DP, HSP, AVRCP, and HFP. The headphones also feature NFC for quick pairing, multipoint connection capability, and Google Fast Pair technology. For audio codecs, it supports LDAC, SBC (Sub Band Coding), and AAC (Advanced Audio Coding).
The WH-1000XM5 delivers exceptional audio quality with a frequency response range of 4 Hz to 40 kHz and 48 Ohm impedance. It features a newly designed 30mm precision-engineered driver with a carbon fiber composite material and high rigidity dome for improved high-frequency sensitivity. The headphones support Hi-Res audio, DSEE Extreme, and Dolby Atmos. They utilize premium lead-free solder containing gold for excellent conductivity and Fine Sound Resistor for even power distribution.
The Sony WH-1000XM5 weighs 8.82 oz and features an over-the-ear (ear-cup) design with premium leather ear cushions for comfort. The headphones come in a silver color option and are designed to be lightweight and comfortable for extended wear. They feature a binaural design for balanced audio distribution and optimal fit.
The WH-1000XM5 comes equipped with touch control functionality, voice assistant integration, and hands-free operation. It features multipoint connectivity for connecting to multiple devices, Google Fast Pair for quick Android device pairing, and NFC capability. The headphones also include automatic optimization features like Auto NC Optimizer for adaptive noise cancellation based on environmental conditions.
The Sony WH-1000XM5 is compatible with a wide range of devices including laptops, desktop PCs, and tablets. It can connect to devices via Bluetooth 5.2 or through the 3.5mm audio cable. The headphones support multiple Bluetooth profiles and audio codecs, ensuring broad compatibility with various audio sources and devices.
The WH-1000XM5 features an advanced integrated microphone system with noise-cancelling technology. It utilizes 8 microphones for superior noise cancellation and exceptional call quality. The Multi Noise Sensor Technology ensures accurate ambient sound capture and dramatic reduction in high-frequency noise, making it ideal for both calls and noise cancellation.
