We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
常见问题
Yes, this headset is compatible with Mac computers as long as they have a USB Type A port.
This headset is primarily designed for use with PCs, softphones, and UC/Skype for Business platforms. While it may work with some mobile phones that support USB audio, compatibility cannot be guaranteed.
Yes, the EPOS | SENNHEISER IMPACT SC 230 USB MS II Headset comes with a 2-year limited warranty.
The ear cushions of this headset are made of foam, providing a comfortable fit even during long periods of use.
Yes, the boom microphone of this headset is adjustable, allowing you to position it for optimal voice pickup.
Yes, this headset features noise-canceling technology, which helps reduce background noise for clearer communication.
While this headset is primarily designed for professional use, it can be used for gaming as well. However, please note that it does not have specific gaming features such as surround sound or RGB lighting.
Yes, this headset is certified for use with Skype for Business, ensuring seamless compatibility and optimized performance.
Absolutely! This headset is compatible with various softphone applications, allowing you to make and receive calls directly from your computer.
Yes, this headset is designed to meet the demands of call center environments, offering robust construction and clear communication capabilities.
Yes, the headband of this headset is adjustable, allowing you to find the perfect fit for your head size and comfort.
Yes, this headset is suitable for video conferencing applications, providing clear audio and a comfortable wearing experience.
Yes, this headset is equipped with ActiveGard technology, which helps protect your hearing by automatically reducing the volume in case of sudden loud sounds.
Yes, this headset is compatible with Microsoft Teams, ensuring seamless integration and optimized performance.
Yes, the EPOS | SENNHEISER IMPACT SC 230 USB MS II Headset comes with a carry bag for convenient storage and transportation.
Yes, as long as your laptop has a USB Type A port, you can use this headset for clear and comfortable communication.
Yes, this headset is designed for comfort during extended wear, with lightweight construction and foam ear cushions.
Yes, this headset features an in-line controller that allows you to easily mute the microphone when needed.
No, this headset is designed for mono sound, providing clear audio in one ear for focused communication.
Yes, this headset is lightweight and comes with a carry bag, making it convenient for travel and on-the-go use.
Absolutely! This headset is compatible with various softphone applications, allowing you to make and receive calls directly from your computer.