We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
Yes, the Hikvision 4 MP EXIR Fixed Turret Network Camera is designed for both indoor and outdoor use. It has an IP67 ingress protection rating, which means it is dust-resistant and can withstand water immersion up to 1 meter.
This camera has a 4 MP resolution, which allows for clear and detailed surveillance footage.
Yes, the Hikvision 4 MP EXIR Fixed Turret Network Camera has motion detection capabilities. It can detect movement within its field of view and trigger alarms or notifications.
Yes, this camera is equipped with face detection technology. It can identify and track human faces, making it useful for applications such as access control or visitor management.
Absolutely! The Hikvision 4 MP EXIR Fixed Turret Network Camera features advanced day/night functionality, allowing it to capture clear footage even in low-light conditions. It also has infrared (IR) illumination for night vision up to a distance of 98.43 ft.
Yes, this camera supports memory card storage. You can insert a compatible memory card and configure the camera to save the recorded footage directly onto the card.
Yes, the Hikvision 4 MP EXIR Fixed Turret Network Camera is designed for easy installation. It can be mounted on a bracket, ceiling, wall, or pendant, depending on your specific requirements.
Yes, this camera supports remote management. You can access the camera's live feed and recorded footage from anywhere using a computer or mobile device with an internet connection.
Yes, the Hikvision 4 MP EXIR Fixed Turret Network Camera uses wired connectivity. It has a network (RJ-45) port for connecting to your network infrastructure.
The Hikvision 4 MP EXIR Fixed Turret Network Camera can operate in temperatures ranging from -22°F (-30°C) to 140°F (60°C), making it suitable for various environmental conditions.