We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
Yes, the Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera is designed for outdoor use and has an IP66 weatherproof rating to withstand various weather conditions.
Yes, you can store your surveillance footage in the cloud using the Turing Video cloud storage service.
The Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera comes with a 10-year limited warranty, ensuring long-term peace of mind for your investment.
Absolutely! You can remotely manage and access the camera's settings and live footage using the provided remote management feature.
Yes, the Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera features infrared night vision, allowing you to capture clear surveillance footage even in low-light or dark environments.
Yes, this camera comes with a varifocal lens, allowing you to adjust the focal length and zoom level to suit your surveillance needs.
The Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera offers a maximum video resolution of 2688 x 1520 pixels, ensuring sharp and detailed surveillance footage.
Yes, this camera is equipped with advanced vehicle and human detection capabilities, providing you with accurate alerts and notifications when specific objects are detected.
Yes, the Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera is TAA compliant, meeting the requirements for government and public sector use.
This camera supports wired connectivity, allowing for a stable and reliable connection to your network.
Yes, the Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera is compatible with both wall and desk mounts, providing flexibility in installation options.
This camera can operate in temperatures ranging from -22°F (-30°C) to 140°F (60°C), making it suitable for various environmental conditions.
Yes, this camera supports memory card storage, allowing you to locally store surveillance footage for easy access.
The Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera has a night vision distance of up to 98 feet, ensuring clear visibility even in low-light conditions.
While designed for outdoor use, this camera can also be used indoors if needed, providing versatile surveillance options.
The Turing Video EDGE+ 5MP Outdoor Cloud Dome Camera is manufactured in Taiwan, ensuring high-quality craftsmanship and reliable performance.