We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
Yes, the Creative Chat USB On-Ear Headset is compatible with both Windows 10 and Windows 11 operating systems.
Absolutely! The Creative Chat USB On-Ear Headset is compatible with Mac devices, providing you with a seamless audio experience.
Yes, the Creative Chat USB On-Ear Headset comes with a limited 1-year warranty, ensuring peace of mind with your purchase.
No, the Creative Chat USB On-Ear Headset features an integrated boom microphone that cannot be detached.
The Creative Chat USB On-Ear Headset comes with a 6.89 ft cable, providing ample length for comfortable use.
Yes, the Creative Chat USB On-Ear Headset is compatible with gaming consoles such as PS5, PS4, and Nintendo Switch, enhancing your gaming experience.
Yes, the Creative Chat USB On-Ear Headset features an equalizer, allowing you to customize the audio settings to suit your preferences.
Absolutely! The Creative Chat USB On-Ear Headset is designed with comfort in mind, featuring a padded headband and adjustable headband for long-lasting comfort during extended gaming sessions.
Yes, the Creative Chat USB On-Ear Headset has a swivel microphone mute function, allowing you to easily mute and unmute the microphone as needed.
No, the Creative Chat USB On-Ear Headset is plug-and-play, meaning you can simply connect it to your device's USB Type C port and start using it without the need for any additional software installation.