We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Illustra IFS16-M10-BT03 features four 4MP camera heads that provide 360-degree coverage with independent positioning. It offers HD recording capability, streams in H.265 and MJPEG formats at up to 30fps, and supports a maximum resolution of 2560 x 1440. The camera operates with a single IP address and network cable, making it a cost-effective solution for multi-directional surveillance with non-stitched streams.
The camera offers versatile mounting options including wall mount, in-ceiling mount, recessed mount, pendant mount, junction box mount, and ceiling mount. With a diameter of 7.6 inches, height of 3.3 inches, and weight of 4.41 lbs, it can be installed in various locations based on surveillance requirements.
The camera features robust environmental protection with IP66 and IP67 ratings for dust and water resistance, and IK10 impact protection rating. It operates in temperatures from -4°F (-20°C) to 122°F (50°C) with up to 90% humidity tolerance. It's suitable for both indoor and outdoor installations and is environmentally friendly with RoHS certification.
The camera features 4x 4MP CMOS sensors capable of capturing both color and monochrome footage. It supports H.265 and MJPEG video formats with a maximum resolution of 2560 x 1440 at 30 frames per second. The camera is compatible with both NTSC and PAL signal formats, providing flexible video output options.
The camera is equipped with fixed lenses with a maximum focal length of 2.80mm and a maximum aperture of f/2. This lens configuration, combined with the four independently adjustable camera heads, enables comprehensive surveillance coverage across multiple directions.
The camera uses wired connectivity through an RJ-45 network port. It operates on a single IP address despite having four camera heads, simplifying network management. The system supports remote management capabilities, allowing for convenient monitoring and adjustment of camera settings from a central location.
Yes, the camera is NDAA compliant and meets various security and environmental standards. It holds IP66/IP67 ratings for weather resistance, IK10 for impact protection, and RoHS certification for environmental friendliness. These certifications make it suitable for use in government and high-security installations.
The camera provides cost-effective surveillance through its 4-in-1 design, requiring only one IP address and one network cable for four 4MP camera heads. This reduces installation complexity, network infrastructure requirements, and licensing costs while providing comprehensive 360-degree coverage with independently adjustable views.
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