We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The HID ProxPro proximity card reader has a maximum operating range of 8 inches, making it ideal for medium-range applications. This consistent read range provides reliable card detection while maintaining optimal security for access control installations.
The HID 5355AGK14 reader measures 5 inches in height, 5 inches in width, and 1 inch in depth, with a weight of approximately 9.63 ounces. These compact dimensions make it suitable for standard wall mounting applications while maintaining a professional appearance.
The ProxPro reader primarily supports the Wiegand protocol interface, making it compatible with all standard access control systems. It also offers options for Serial (RS-232/RS-422) or Clock-and-Data interface, providing flexibility for various installation requirements.
Yes, the HID ProxPro reader is designed with a weatherproof enclosure that makes it suitable for both indoor and outdoor installations. Its sealed construction ensures reliable operation in various environmental conditions while maintaining its architectural aesthetics.
The HID 5355AGK14 reader offers multiple mounting options including box mount and wall mounting capabilities. Additionally, it can be mounted behind glass using an optional glass mounting kit, providing flexibility for various installation scenarios.
The ProxPro reader features a multicolor LED indicator and a built-in beeper. The LED and beeper can be controlled either internally or by the host system. It also includes a beeper "off" switch for silent operation when needed.
The HID ProxPro reader comes with a lifetime limited warranty, demonstrating HID Global's confidence in the product's durability and long-term reliability for access control applications.
Yes, the HID 5355AGK14 reader is environmentally certified, complying with both WEEE and RoHS standards. It is designated as an environmentally friendly product, reflecting HID's commitment to sustainable manufacturing practices.
This 125 kHz proximity reader supports contactless credentials, allowing for convenient and reliable card reading without physical contact. It's designed to work with HID's proximity card technology, providing consistent read performance for access control applications.
