We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The HID ProxPro proximity card reader has a maximum operating range of 8 inches, making it ideal for medium-range applications. This consistent read range provides reliable performance while maintaining optimal security for access control systems.
The ProxPro reader measures 5 inches in height, 5 inches in width, and 1 inch in depth, weighing approximately 9.63 ounces. It offers versatile mounting options including box mount and wall mount installation. Additionally, it can be mounted behind glass using an optional glass mounting kit.
The HID 5355AGK09 features Wiegand protocol interface as its primary host interface. It's compatible with all standard access control systems and can also be configured with Serial (RS-232/RS-422) or Clock-and-Data interface options.
Yes, the ProxPro reader is designed with a weatherproof enclosure that makes it suitable for both indoor and outdoor installation. Its sealed construction ensures reliable operation in various environmental conditions while maintaining its architecturally attractive appearance.
The HID 5355AGK09 features a multicolor LED indicator, internal or host control of the LED and/or beeper, and a beeper "off" switch for silent operation. It also offers an optional, fully integrated personal identification number (PIN) keypad for enhanced security requirements.
The HID ProxPro reader comes with a lifetime limited warranty, demonstrating HID Global's confidence in the product's durability and long-term performance reliability.
Yes, the HID 5355AGK09 is environmentally certified, complying with both WEEE (Waste Electrical and Electronic Equipment) and RoHS (Restriction of Hazardous Substances) standards, making it an environmentally friendly choice for access control solutions.
The ProxPro reader uses cable connectivity and supports contactless media. This setup ensures reliable communication with access control systems while providing convenient contactless card reading capabilities for users.
