We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Wisenet QND-8011 is a 5 Megapixel super-compact indoor dome network camera with several advanced features. It supports triple codec (H.265/H.264/MJPEG), includes WiseStream II compression technology, and offers 120dB True WDR. The camera features a 2.8mm fixed lens, PoE capability, and local storage via SD card slot supporting up to 128GB. Additional features include defocus & tampering detection, Hallway View, people counting business intelligence, and real-time HDMI output for public view monitoring.
The QND-8011 offers high-quality video recording with a maximum resolution of 2592 x 1944 at 30 frames per second. It supports multiple video formats including H.265, H.264, and MJPEG codecs. The camera utilizes a CMOS image sensor and provides color video output. With WiseStream II compression technology, it optimizes bandwidth usage while maintaining image quality.
The camera features a 2.8mm fixed lens with an f/2 maximum aperture. It provides a wide field of view spanning 104.4° horizontally, 76.7° vertically, and 136.1° diagonally. This comprehensive coverage makes it ideal for monitoring large indoor areas, particularly in retail environments where its super-compact form factor blends seamlessly into the surroundings.
The QND-8011 comes with local storage capabilities through its SD card slot, which supports SD, SDHC, and SDXC cards up to 128GB capacity. This allows for on-device recording and backup of surveillance footage. The camera can be managed remotely, enabling users to access and manage stored content through the network connection.
The QND-8011 is designed as a compact dome camera with multiple mounting options including wall mount and gang box mount. It measures 2.2 inches in height and 3.9 inches in diameter, weighing approximately 5.82 ounces. The camera comes in white color and features a super-compact form factor that easily blends into indoor environments.
This indoor camera is designed to operate in temperatures ranging from 14°F (-10°C) to 104°F (40°C) with up to 90% operating humidity. It features an IP42 rating and IK08 impact resistance, making it suitable for various indoor environments while providing protection against dust and light water exposure.
The camera includes comprehensive security features such as motion detection, alarm triggering, defocus and tampering detection. It also features Back Light Compensation (BLC), Wide Dynamic Range, Digital Noise Reduction, Automatic White Balance, and Gain Control. The Day/Night functionality ensures consistent surveillance in varying light conditions. Additionally, it supports people counting business intelligence for retail analytics.
The QND-8011 offers wired connectivity through its RJ-45 network port and supports Power over Ethernet (PoE) for simplified installation. It also features an HDMI output for real-time display on public view monitors. The camera can be remotely managed through its network connection, allowing for easy configuration and monitoring.
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