We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Digital Watchdog DWC-MVA5WI28T is a 5MP IP camera featuring Star-Light Plus™ technology for color imaging in near-total darkness, 30fps real-time recording, and a 2.8mm fixed lens. It supports multiple video codecs (H.265/H.264/MJPEG), offers 100ft IR night vision, and is IP67-rated for weather resistance. The vandal ball design allows easy pan, tilt, and rotation adjustments, and it's both TAA and NDAA compliant.
The camera delivers 5 Megapixel resolution with a maximum video resolution of 2592 x 1944 pixels. It can stream at real-time 30 frames per second (fps), providing smooth and detailed video surveillance footage. The camera supports multiple video formats including H.265, H.264, and MJPEG for flexible compression options.
The camera excels in low-light conditions thanks to its Star-Light Plus™ color in near-total darkness technology. It features a 100ft IR night vision range and can capture both color and monochrome footage depending on lighting conditions. This makes it ideal for 24/7 surveillance applications where maintaining image quality in varying light conditions is crucial.
The DWC-MVA5WI28T offers versatile mounting options including ceiling mount, wall mount, and junction box mount capabilities. With its vandal ball design weighing approximately 1.76 lb, the camera can be easily adjusted for pan, tilt, and rotation to achieve optimal viewing angles after installation.
Yes, this camera is designed for both indoor and outdoor installation. It features an IP67-rated weather-resistant construction, protecting it against dust and water intrusion. The vandal-resistant ball design provides additional durability for outdoor applications, making it suitable for various environmental conditions.
The camera features wired connectivity with an RJ-45 network port and supports remote management capabilities. It is ONVIF conformant, ensuring compatibility with various open platform solutions. The camera supports multiple video codecs (H.265/H.264/MJPEG) for flexible network streaming options.
The camera comes with a 5-year limited warranty and is both TAA and NDAA compliant, making it suitable for government installations. It is also RoHS certified, confirming its environmental friendliness. These certifications demonstrate the manufacturer's commitment to quality and regulatory compliance.
The camera is equipped with a 2.8mm fixed lens, which provides a wide field of view suitable for general surveillance applications. This fixed lens design ensures consistent image quality while eliminating the need for manual focus adjustments, making it ideal for permanent installation scenarios.