We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The UPS can provide up to 12 minutes of backup power at half load, ensuring sufficient time to save your work and safely shut down your systems during a power outage.
Yes, the UPS comes with tower stands and rack mount hardware, making it easy to install in either a rack or tower configuration. The included CD provides software and manuals for seamless setup and configuration.
Absolutely! The UPS supports SNMP/HTTP remote monitoring, allowing you to monitor its status and receive alerts remotely. This feature ensures proactive management and helps prevent potential issues.
Yes, the UPS is suitable for various industries, including IT, government, military, retail, healthcare, education, and financial sectors. Its versatile application makes it an ideal choice for network closets, workstations, servers, and large network peripherals.
Yes, the UPS features a hot-swappable battery design, allowing you to replace batteries without interrupting power to your connected devices. The valve-regulated, non-spillable batteries ensure reliable performance and peace of mind.
Absolutely! The UPS provides clean, sine wave output voltage, protecting your sensitive IT equipment from power fluctuations and ensuring stable and reliable operation.
Yes, the UPS is designed for energy efficiency, helping you reduce power consumption and lower operating costs. Its advanced power management features optimize energy usage without compromising performance.
Yes, the UPS is TAA compliant, making it suitable for government and military applications that require adherence to Trade Agreements Act regulations.
The UPS comes with a limited warranty of 2 years, providing you with peace of mind and support for any potential manufacturing defects.
Yes, the UPS is designed to be versatile and can be installed in either a rack or tower configuration, depending on your specific needs and space constraints.