We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Wisenet QNF-9010 features a 12 Megapixel resolution with a maximum video resolution of 3008 x 3008 pixels. It offers an impressive 187-degree field of view horizontally, vertically, and diagonally through its fisheye lens, providing comprehensive 360-degree coverage of indoor spaces.
The QNF-9010 comes equipped with several security features including motion detection, tamper detection, and privacy masking. It also features SD card local storage for footage backup, alarm triggering capabilities, and is NDAA compliant making it suitable for government installations. The camera's advanced features like Wide Dynamic Range (WDR) and Highlight Compensation (HLC) ensure clear footage even in challenging lighting conditions.
The QNF-9010 offers versatile mounting options including wall mount, pole mount, pipe mount, box mount, pendant mount, in-ceiling, flush mount, corner mount, gooseneck, and parapet mount. This flexibility allows for optimal camera placement in various indoor environments to achieve the best surveillance coverage.
The camera supports multiple video compression formats including H.265, H.264H, H.264M, H.264, and MJPEG. It can record at up to 30 frames per second and also supports CVBS analog video signal format, providing flexibility in video storage and transmission options.
The QNF-9010 is designed for indoor use with an IP42 ingress protection rating. It operates effectively in temperatures ranging from 14°F (-10°C) to 104°F (40°C) and can handle up to 90% operating humidity. The camera has a compact design with a 3.9" diameter and weighs approximately 13.05 oz.
The camera features a fixed lens with a maximum focal length of 1.08mm and a maximum aperture of f/2.2. This lens configuration, combined with the fisheye design, enables the camera to capture wide-angle views perfect for comprehensive indoor surveillance coverage.
The QNF-9010 utilizes wired connectivity through an RJ-45 network port and supports remote management capabilities. It includes features like automatic white balance, auto gain control, and digital noise reduction. The camera can be monitored and managed remotely, providing convenient access to surveillance footage and settings.
The Wisenet QNF-9010 comes with a 3-year limited warranty from the manufacturer, Hanwha Group. This warranty provides coverage for potential issues, ensuring long-term reliability and peace of mind for your surveillance investment.
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