Poly Edge B20 IP Phone, VoIP Desktop & Wall Mountable, PoE-Enabled, 2 RJ-45 Ports, Corded Handset, HD Voice, Speakerphone, Black - 82M83AA (1 Year Warranty)

Front view of Poly Edge B20 IP Phone showing LCD display, illuminated keypad, navigation controls, and corded handset in sleek black finish-alternate-image1

Poly Edge B20 IP Phone, VoIP Desktop & Wall Mountable, PoE-Enabled, 2 RJ-45 Ports, Corded Handset, HD Voice, Speakerphone, Black - 82M83AA (1 Year Warranty)

Poly 82M83AA

$147.00 $180.00 Save $33
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  • 1 Year Warranty
  • 30 Day Returns
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Product Key Features

  • 🎯 2 lines with 8-line key assignments and pagination support
  • 🎧 Dual headset compatibility with RJ9 and 3.5mm ports
  • 🔊 HD voice quality with Poly Acoustic Fence noise reduction
  • 🌐 10/100 Base-TX Ethernet with dual RJ-45 ports
  • ⚡ Power over Ethernet (PoE) enabled
  • 🔆 Illuminated keys for mute, speaker, and headset functions
  • 👥 5-way local audio conferencing capability
  • 🏢 Wall-mountable design with included hardware
  • ☁️ Cloud management via PDMS-SP and Poly Lens software
  • 🔌 Zero-touch provisioning for instant setup
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Poly

82M83AA

Poly Edge B20 IP Phone: Professional-Grade VoIP Communication Solution

Experience superior business communication with the Poly Edge B20 IP Phone, a wall-mountable desktop VoIP solution that combines HD voice quality with Poly Acoustic Fence technology. This Energy Star certified device offers seamless connectivity and professional-grade audio performance for modern workspaces.

Advanced Communication Features

  • Dual-line capability with support for up to 8-line key assignments through pagination
  • Versatile headset compatibility with both RJ9 and 3.5mm ports
  • 5-way local audio conferencing for seamless team collaboration
  • Built-in speakerphone with acoustic echo cancellation
  • Background noise suppression technology for crystal-clear conversations

Network Connectivity and Installation

The Edge B20 features a two-port Ethernet switch (10/100 Base-TX) with PoE support, enabling simplified network setup and power delivery through a single cable. The device comes with a 2-position desk stand and wall mount hardware for flexible installation options.

Smart Management and Security

Benefit from cloud-based management through PDMS-SP and Poly Lens software, allowing IT teams to monitor, manage, and maintain devices securely. Zero-touch provisioning ensures immediate deployment capability right out of the box.

Package Contents

  • Edge B20 IP Phone and PoE-Enabled
  • Desk Stand/Wall Mount Hardware
  • Handset with Handset Cord
  • Network (LAN) Cable
  • Safety Information Sheet
  • Setup Sheet with QR Code to Documentation and Video
  • Power Supply Unit (PSU)

Environmental Compliance

The Poly Edge B20 IP Phone meets rigorous environmental standards, including RoHS and China RoHS 2 certifications, demonstrating Poly's commitment to sustainability. The product comes with a 1-year limited warranty for added peace of mind.

Overview | Call with confidence

Sleek design meets quality audio at an affordable price. Easy-to-use illuminated keys, plug-and-play provisioning, and reliability make it pure value.

Crisp audio

Hear every nuance of your call. Poly HD voice and Poly Acoustic Fence technologies give you business-grade audio quality with reduced background noise.

Totally turnkey

Poly cloud management software makes these phones the smart choice. IT can easily monitor, manage, and maintain devices securely from the cloud with PDMS-SP and Poly Lens software.

Easy to use

Simplicity right out of the box. No need to guess if you are on mute, speakerphone, or headset. These keys light up when selected. Instantly add co-workers to your call with 5-way local audio conferencing.

Features | Line keys

2 lines displayed; 8-line key assignments supported with pagination.

Headset compatibility

More Poly headset options with both RJ9 and 3.5 mm headset ports.

Simple setup

Simplified network and provisioning with two-port Ethernet switch 10/100 Base-TX across LAN and PC ports. Zero touch provisioning means these phones are ready right out of the box. Power over ethernet (POE).

Go hands free

More productive calls with a hands-free speakerphone with proven acoustic echo cancellation and background noise suppression technology.

Installation

Easy installation on desk or wall with 2-position desk stand and included wall mount hardware.

Return Policy

Time to Return

Standard Return Policy

We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return Policy qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.

Replacement Only Return Policy

Replacement within 30 days of the delivery date.

Manufacturer Only Return Policy

Covered by the manufacturer's warranty. Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.

Holiday Extended Return Policies

Extended Holiday Return Policy.

Qualifying purchases of products displaying the " Extended Holiday Return Policy ", from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31, 2024.


Extended Holiday Replacement-Only Return Policy

Qualifying purchases of products displaying the " Extended Holiday Replacement-Only Return Policy ", from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.

Front view of Poly Edge B20 IP Phone showing LCD display, illuminated keypad, navigation controls, and corded handset in sleek black finish

Crystal-Clear Display with Intuitive Interface for Enhanced Productivity

The Poly Edge B20 IP Phone features a high-contrast LCD display that provides exceptional visibility of call information and menu options. The illuminated interface combines with strategically placed function keys to create an efficient workspace tool that minimizes training time and maximizes productivity. The phone's thoughtful design incorporates color-coded keys for quick access to essential functions like speakerphone, mute, and line selection. The large, ergonomic keypad with clearly marked buttons ensures accurate dialing, while the centrally positioned navigation cluster enables effortless menu navigation and call management.

Technical Specifications

  • High-contrast LCD display with intuitive menu interface
  • Dual-port 10/100 Base-TX Ethernet connectivity
  • Integrated PoE support with included power supply unit

Applications

  • Reception areas requiring clear call management
  • Office workstations needing reliable communication tools
  • Small business environments with professional communication needs
FAQ
The Poly Edge B20 IP Phone offers several key features including 2 line display with support for 8-line key assignments, HD voice quality with Poly Acoustic Fence technology for noise reduction, dual connectivity options with both RJ9 and 3.5mm headset ports, and Power over Ethernet (PoE) capability. It features illuminated keys for easy operation, a hands-free speakerphone with echo cancellation, and two-port Ethernet switch (10/100 Base-TX). The phone supports 5-way local audio conferencing and comes with zero-touch provisioning for quick setup.
The Poly Edge B20 IP Phone offers flexible installation options. It comes with a 2-position desk stand for desktop placement and includes wall mount hardware for wall installation. The package includes all necessary components: the phone unit, desk stand/wall mount hardware, handset with cord, network (LAN) cable, and power supply unit. The zero-touch provisioning feature ensures quick and easy setup regardless of mounting choice.
The Poly Edge B20 IP Phone features comprehensive connectivity options including two RJ-45 network ports (10/100 Base-TX) for LAN and PC connections, Power over Ethernet (PoE) capability, and dual headset connectivity through both RJ9 and 3.5mm ports. The phone supports VoIP technology for internet-based calling and includes a corded handset for traditional use. These options ensure flexible integration into various office setups.
The Poly Edge B20 IP Phone package includes: Edge B20 IP Phone with PoE capability, desk stand and wall mount hardware, handset with handset cord, network (LAN) cable, power supply unit (PSU), safety information sheet, and a setup sheet with QR code for accessing documentation and video guides. This comprehensive package provides everything needed for immediate installation and use.
The Poly Edge B20 IP Phone delivers premium audio features including Poly HD voice technology and Poly Acoustic Fence technology for crystal-clear sound quality with reduced background noise. It features a hands-free speakerphone with acoustic echo cancellation and background noise suppression. The phone supports 5-way local audio conferencing and offers multiple audio output options through the handset, speakerphone, or connected headsets (via RJ9 or 3.5mm ports).
The Poly Edge B20 IP Phone supports cloud management through Poly's PDMS-SP and Poly Lens software, allowing IT teams to monitor, manage, and maintain devices securely from the cloud. It features zero-touch provisioning for immediate deployment out of the box. The phone supports simplified network provisioning with its two-port Ethernet switch, making it easy to integrate into existing network infrastructure.
The Poly Edge B20 IP Phone is environmentally certified with multiple standards including China RoHS 2 and RoHS compliance. It's Energy Star certified and designated as environmentally friendly, demonstrating Poly's commitment to sustainable technology. These certifications ensure the phone meets international environmental standards for electronic devices.
The Poly Edge B20 IP Phone comes with a 1-year limited warranty. Support materials include a detailed safety information sheet and a setup sheet with QR code access to comprehensive documentation and video guides. The phone can be managed through Poly's cloud management software, providing ongoing support and maintenance capabilities for IT administrators.

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