HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
![](http://www.networkhardwares.com/cdn/shop/products/HPE_0a1ed162-8bda-4b6d-a36e-143221f0af1a.jpg?crop=center&height=200&v=1702470841&width=200)
![HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11](http://www.networkhardwares.com/cdn/shop/products/HPE_0a1ed162-8bda-4b6d-a36e-143221f0af1a_1900x.jpg?v=1702470841)
![](http://www.networkhardwares.com/cdn/shop/products/HPE_0a1ed162-8bda-4b6d-a36e-143221f0af1a.jpg?crop=center&height=70&v=1702470841&width=70)
HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
HPE H93M5E
产品关键特征
- Outage Management: Minimize downtime with efficient outage management.
- Remote Diagnosis: Get quick and accurate diagnosis of issues remotely.
- Parts Replacement: Ensure timely replacement of faulty parts.
- Repair: Expert repair services to keep your system running smoothly.
- Phone Support: Access to knowledgeable support staff via phone.
- Knowledge Base Access: Tap into a vast knowledge base for troubleshooting and solutions.
- Visual Remote Guidance: Receive visual assistance for troubleshooting and repairs.
- New Releases Update: Stay up-to-date with the latest software releases.
- Web Support: Get comprehensive support through online channels.
HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
HPE H93M5E
小时
分钟
航运资讯
产品关键特征
- Outage Management: Minimize downtime with efficient outage management.
- Remote Diagnosis: Get quick and accurate diagnosis of issues remotely.
- Parts Replacement: Ensure timely replacement of faulty parts.
- Repair: Expert repair services to keep your system running smoothly.
- Phone Support: Access to knowledgeable support staff via phone.
- Knowledge Base Access: Tap into a vast knowledge base for troubleshooting and solutions.
- Visual Remote Guidance: Receive visual assistance for troubleshooting and repairs.
- New Releases Update: Stay up-to-date with the latest software releases.
- Web Support: Get comprehensive support through online channels.
HPE
H93M5E
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care Service.