Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S

$2,436.00 $2,607.00 保存$171
授权合作伙伴
可用性: 有现货 .

产品关键特征

  • 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
  • Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve technical problems.
  • Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
  • Escalation Management: Receive a Plan of Action (POA) for effective issue escalation and resolution.
  • Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software maintenance releases.
  • Software Maintenance Releases Notification: Get automatic email notifications for the availability of maintenance and patch releases.
  • Replacement, Phone, and Email Support: Benefit from replacement services, phone support, and remote diagnosis via email.
  • 1 Year Service Duration: Enjoy comprehensive technical support for a full year.
  • Netgear Category 1 Supported: Specifically designed for Netgear Category 1 products.
  • 24x7 Availability: Access remote diagnostic and phone support 24 hours a day, 7 days a week.
$2,436.00
免费退货

FREE Returns from TAIWAN

免费送货
在下一个订单中

小时

分钟

交货日期

航运资讯

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+
请问我们的专家
立即致电给我们
888.267.9566
每一个订单我们

种植3棵树

抵消10公斤二氧化碳

拯救6个塑料瓶

Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S

$2,436.00 $2,607.00 保存$171
授权合作伙伴
免费退货
可用性: 有现货 .
$2,436.00
免费退货
-
+
免费送货
在下一个订单中

小时

分钟

交货日期

航运资讯

FREE Returns from TAIWAN

请问我们的专家
立即致电给我们
888.267.9566
每一个订单我们

种植3棵树

抵消10公斤二氧化碳

拯救6个塑料瓶

产品关键特征

  • 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
  • Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve technical problems.
  • Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
  • Escalation Management: Receive a Plan of Action (POA) for effective issue escalation and resolution.
  • Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software maintenance releases.
  • Software Maintenance Releases Notification: Get automatic email notifications for the availability of maintenance and patch releases.
  • Replacement, Phone, and Email Support: Benefit from replacement services, phone support, and remote diagnosis via email.
  • 1 Year Service Duration: Enjoy comprehensive technical support for a full year.
  • Netgear Category 1 Supported: Specifically designed for Netgear Category 1 products.
  • 24x7 Availability: Access remote diagnostic and phone support 24 hours a day, 7 days a week.
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Netgear

PMB0311-10000S

OnCall 24x7 Tech Support

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.
常见问题
The service includes 24x7 technical support, remote diagnostics, express hardware replacement, online services, and escalation management for prompt issue resolution.
Netgear ensures next business day arrival for express hardware replacement, minimizing downtime in the event of a hardware issue.
The online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, you have access to Netgear's Global Support Centers 24 hours a day, 7 days a week, and 365 days a year for uninterrupted technical assistance.
Yes, the service includes automatic email notifications for the availability of maintenance and patch releases, as well as enhancements.

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