HP U22K3E Care Pack Active Care Service Hardware Support - Extended Warranty
HP U22K3E Care Pack Active Care Service Hardware Support - Extended Warranty
HP U22K3E
产品关键特征
- Remote Diagnosis: Get expert assistance to diagnose and troubleshoot hardware issues remotely.
- Repair: Benefit from professional repair services to ensure your HP products are functioning optimally.
- Parts Replacement: Receive genuine HP parts replacements to maintain the performance and reliability of your devices.
- Phone Support: Access technical support via phone to get immediate assistance for any hardware-related concerns.
- Web Knowledge Base Access: Gain access to a comprehensive online knowledge base for self-help and troubleshooting.
- New Releases Update: Stay up-to-date with the latest product releases and updates to enhance your HP experience.
- Service Duration: Enjoy extended warranty coverage for a period of 3 years.
- Service Location: Get on-site support, ensuring convenience and minimizing downtime.
- Service Response Time: Benefit from next business day response time for parts and labor.
- Service Characteristic: Receive comprehensive parts and labor support for your HP devices.
HP
U22K3E
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.