HP U23BTE Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended Warranty

HP U23BTE Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended Warranty

HP U23BTE Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended Warranty

HP U23BTE

£712.00 £749.00 Save £37
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产品关键特征

  • Brand: HP
  • Service Type: Warranty
  • Service Name: Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage Extended Warranty
  • Manufacturer Part Number: U23BTE
  • Service Duration: 5 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Description: 9x5xNext Business Day
  • Service Response Time: Next Business Day Parts and Labor
  • Service Characteristic: Parts & Labor
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HP

U23BTE

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features

HP Active Care with Accidental Damage Protection (ADP)
HP Active Care with Defective Media Retention (DMR)
HP Active Care with Travel Coverage
常见问题
The HP Care Pack Active Care Extended Warranty provides comprehensive hardware support, including parts replacement and repair. It also includes accidental damage protection, defective media retention, and travel expense coverage.
The response time for the HP Care Pack Active Care Extended Warranty is next business day. This means that if you encounter any issues with your covered HP product, a technician will be dispatched to provide assistance within the next business day.
Yes, the HP Care Pack Active Care Extended Warranty includes travel expense coverage. This means that if your covered HP product requires on-site service and you are located outside of the service area, HP will cover the travel expenses for the technician to reach your location.
Defective media retention is a service included in the HP Care Pack Active Care Extended Warranty. It ensures that any defective media, such as hard drives or solid-state drives, will be retained by HP for secure disposal, preventing any potential data breaches.
The HP Care Pack Active Care Extended Warranty is available for select HP products. It is recommended to check the eligibility of your specific HP product before purchasing the extended warranty.

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