Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H31339

£888.00 £915.00 Save £27
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产品关键特征

  • Extreme Networks Advanced Hardware Replacement service
  • 24x7xNext Business Day support
  • Web, phone, and email support
  • Access to web knowledge base
  • Parts replacement and software updates included
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  • 技术规格

Extreme Networks

97004-H31339

Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
常见问题
The service includes 24x7xNext Business Day support, web, phone, and email support, parts replacement, software updates, and escalation management.
The service location is at the service depot.
The service supports the Extreme Networks AA1404003-E6 Transceiver.
The service duration is 1 year.
The response time for parts replacement is Next Business Day.
Yes, the service includes software upgrades.
It is an exchange service.
Yes, the service provides access to a web knowledge base.
Yes, the service is suitable for both physical and electronic products.
The service provides web support, new releases update, phone support, email support, web knowledge base access, parts replacement, software update, escalation management, and software upgrade.
Yes, the service is provided by Extreme Networks, Inc.
Yes, you can contact customer support through web, phone, and email.
Yes, the service includes software updates.
Absolutely, the service includes parts replacement for uninterrupted network operations.
The main benefit is ensuring uninterrupted network operations with 24x7xNext Business Day support and parts replacement.

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