Netgear PMB0314-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year, Global Support, Remote Diagnostics, Next Business Day Replacement
Netgear PMB0314-10000S ProSUPPORT OnCall 24x7 Tech Suppor...
Netgear PMB0314-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year, Global Support, Remote Diagnostics, Next Business Day Replacement
Netgear PMB0314-10000S
可用性:
有现货
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产品关键特征
- 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
- Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve problems.
- Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
- Escalation Management: Receive a Plan of Action (POA) for effective issue escalation and resolution.
- Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software maintenance releases.
- Software Maintenance Releases Notification: Stay updated with automatic email notifications for maintenance and patch releases.
- Replacement, Phone, and Email Support: Get assistance through various channels for a seamless support experience.
- 1 Year Service Duration: Enjoy comprehensive technical support for a full year.
- Netgear Category 4 Supported: Specifically designed for Netgear Category 4 products.
Netgear
PMB0314-10000S
OnCall 24x7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.
With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24x7 Tech Support contract purchases are non-refundable.
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.
With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24x7 Tech Support contract purchases are non-refundable.
常见问题
The ProSUPPORT OnCall 24x7 Tech Support provides 24x7 technical support, remote diagnostics, express hardware replacement, escalation management, online services, and software maintenance releases.