Netgear PMB0331-10000S ProSUPPORT OnCall 24x7 Tech Support, 3-Year Service

Netgear PMB0331-10000S ProSUPPORT OnCall 24x7 Tech Support, 3-Year Service

Netgear PMB0331-10000S ProSUPPORT OnCall 24x7 Tech Support, 3-Year Service

Netgear PMB0331-10000S

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RM614.00 MYR RM720.00 MYR Save RM106 MYR
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คุณลักษณะหลักของผลิตภัณฑ์

  • 3-Year ProSupport OnCall: Get access to 24x7 tech support for your Netgear product for a duration of 3 years.
  • Escalation Support: Receive advanced technical assistance and troubleshooting for any issues you encounter.
  • Replacement: If your Netgear product needs to be replaced, we'll provide a replacement promptly.
  • Remote Diagnosis: Our experts can remotely diagnose and troubleshoot any problems you're facing.
  • New Releases Update: Stay up to date with the latest software releases and updates for your Netgear product.
  • Phone Support: Reach out to our support team via phone for immediate assistance.
  • Remote Administration: Get help with remote administration tasks to ensure your Netgear product is running smoothly.
  • E-mail Notification: Receive important notifications and updates via email for your Netgear product.
RM614.00 MYR
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Netgear

PMB0331-10000S

OnCall 24x7 Tech Support

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.
General Information
ManufacturerNetgear, Inc
Manufacturer Part NumberPMB0331-10000S
Brand NameNetgear
Service NameProSUPPORT OnCall 24x7 Tech Support
Product TypeService
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic and Physical
Service Description24x7
Provided SupportEscalation Support,Replacement,Troubleshooting,Remote Diagnosis,New Releases Update,Phone Support,Remote Administration,E-mail Notification
Service Response TimeNext Business Day - Replacement
Service Duration3 Year
Product SupportedNetgear Category 1
FAQ
The service includes escalation support, replacement, troubleshooting, remote diagnosis, new releases update, phone support, remote administration, and e-mail notification.
The NETGEAR ProSUPPORT OnCall 24x7 Tech Support service is valid for 3 years.
This service is designed to support Netgear Category 1 products.
The service offers next business day replacement for eligible products.
Yes, the NETGEAR ProSUPPORT OnCall 24x7 Tech Support service provides round-the-clock support for your Netgear products.

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