HP U18HZE Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty

HP U18HZE Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty

HP U18HZE Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty

HP U18HZE

RM369.00 MYR
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พร้อมใช้งาน: มีสินค้าในสต็อก .

คุณลักษณะหลักของผลิตภัณฑ์

  • 3-year extended warranty for HP desktops
  • On-site maintenance service
  • Next Business Day response time for parts and labor
  • Defective Media Retention support included
  • Phone support, remote diagnosis, and web knowledge base access
  • Compatible with HP 2xx G6+ Series, ProDesk/ProOne 4xx G7+ Series, and ProDesk/ProOne 4xx Series desktops
RM369.00 MYR
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HP

U18HZE

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Defective Media Retention (DMR)

FAQ
The HP Care Pack Active Care Service Hardware Support includes repair, parts replacement, phone support, remote diagnosis, web knowledge base access, and new releases update.
The service duration for the HP Care Pack Active Care Service Hardware Support is 3 years.
This warranty supports HP Desktops including 2xx G6+ Series, ProDesk/ProOne 4xx G7+ Series, and ProDesk/ProOne 4xx Series with a 3-year warranty.
The response time for the HP Care Pack Active Care Service Hardware Support is next business day for both parts and labor.
Defective Media Retention is an added benefit of this warranty that ensures your data is protected by allowing you to retain any defective media during the service process.

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