HPE HS7U9E Pointnext Tech Care Essential Service - 5 Year Warranty for HPE ProLiant DL360 Gen10
HPE HS7U9E Pointnext Tech Care Essential Service - 5 Year Warranty for HPE ProLiant DL360 Gen10
HPE HS7U9E
Produktets huvudfunktioner
- 5-year extended warranty for HPE ProLiant DL360 Gen10 servers
- 24x7x4 hour service response time for quick resolution
- On-site maintenance service for convenience
- Parts replacement and repair support included
- Phone support available for technical assistance
- Defective media retention for data security
- Reliable service from HPE, a trusted brand in enterprise technology
timmar
minuter
Fraktinformation
HPE
HS7U9E
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.