Lenovo 5WS0A23078 Onsite Support (Add-On) - 5 Year Warranty
Lenovo 5WS0A23078 Onsite Support (Add-On) - 5 Year Warranty
Lenovo 5WS0A23078
GECERTIFICEERDE PARTNER
Authenticiteit garantie: Geautoriseerde partners worden gescreend door fabrikanten om echte producten te verkopen. Dit vermindert vrijwel het risico op het kopen van namaakartikelen, waardoor u de kwaliteit en prestaties krijgt die u verwacht.
Garantie en Ondersteuning: Producten die zijn gekocht bij geautoriseerde partners worden doorgaans geleverd met de volledige fabrieksgarantie. Bovendien is de kans groter dat u snel en officieel ondersteuning krijgt bij eventuele problemen, inclusief reparaties, vervangingen of hulp bij problemen.
Toegang tot het volledige productassortiment: Geautoriseerde partners hebben vaak toegang tot de volledige productlijn van een fabrikant, inclusief de nieuwste modellen en zelfs exclusieve items die mogelijk niet beschikbaar zijn via ongeautoriseerde kanalen.
Deskundigheid en Advies: Geautoriseerde verkopers hebben meestal een beter begrip en training over de producten die ze verkopen, waardoor ze klanten van deskundig advies kunnen voorzien dat is afgestemd op hun behoeften. Dit kan de winkelervaring verbeteren en ervoor zorgen dat u het beste product voor uw eisen vindt.
Software- en firmware-updates: Voor tech producten is het kopen bij een geautoriseerde partner ervoor zorgt dat uw apparaat in aanmerking komt voor software- en firmware-updates rechtstreeks van de fabrikant. Deze updates kunnen de prestaties verbeteren, functies toevoegen en bugs oplossen.
Wederverkoopwaarde: Producten die zijn gekocht bij geautoriseerde dealers behouden vaak een hogere doorverkoopwaarde. De garantie van authenticiteit en overdraagbare garanties kan ze aantrekkelijker maken voor toekomstige kopers.
Gemoedsrust: Over het algemeen geeft het kopen bij een geautoriseerde partner gemoedsrust, wetende dat je een echt product krijgt, ondersteund door de volledige fabrikantondersteuning, zonder enige van de risico's die gepaard gaan met valse of grijze marktproducten.
Deze voordelen, gecombineerd, leveren een overtuigend argument voor het kiezen van geautoriseerde partners boven ongeautoriseerde wederverkopers, vooral voor items met hoge waarde of wanneer productauthenticiteit en after-sales ondersteuning belangrijke overwegingen zijn.
Product Belangrijkste Kenmerken
- Brand Name: Lenovo
- Manufacturer: Lenovo Group Limited
- Product Type: Warranty
- Service Name: Onsite Support (Add-On)
- Manufacturer Part Number: 5WS0A23078
- Provided Support: Repair, Parts Replacement
- Service Duration: 5 Year
- Service Location: On-site
- Service Main Type: Maintenance
- Service Characteristic: Parts & Labor
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minuten
Verzendinformatie
Producten
Lenovo
5WS0A23078
5 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
5 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
