HP U17YJE Care Pack Active Care Service Hardware Support - Extended Warranty, 5 Year
HP U17YJE Care Pack Active Care Service Hardware Support - Extended Warranty, 5 Year
HP U17YJE
Product Belangrijkste Kenmerken
- 5-year extended warranty for HP products
- Remote diagnosis and phone support for technical issues
- On-site repair and parts replacement for hardware failures
- Access to web knowledge base for troubleshooting and self-help
- Updates on new releases and software upgrades
- Next business day service response time for quick resolution
uren
minuten
Verzendinformatie
HP
U17YJE
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.