Lenovo 5WS0A22893 Onsite Support (Add-On) - 5 Year Warranty

Lenovo 5WS0A22893 Onsite Support (Add-On) - 5 Year Warranty

Lenovo 5WS0A22893 Onsite Support (Add-On) - 5 Year Warranty

Lenovo 5WS0A22893

RM929.00 MYR RM937.00 MYR Save RM8 MYR
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Beschikbaarheid: Op voorraad .

Product Belangrijkste Kenmerken

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A22893
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 5 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
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Lenovo 5WS0A22893 Onsite Support (Add-On) - 5 Year Warranty

Lenovo 5WS0A22893

RM929.00 MYR RM937.00 MYR Save RM8 MYR
Geautoriseerde partner
Gratis retourneren
Beschikbaarheid: Op voorraad .
RM929.00 MYR
Gratis retourneren
-
+
Gratis bezorging
Bestel nu

uren

minuten

te worden bezorgd op

Verzendinformatie

Vraag onze experts.
Bel ons nu.
888.267.9566

Product Belangrijkste Kenmerken

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A22893
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 5 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
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Lenovo

5WS0A22893

5 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

  • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
  • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
  • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
  • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
  • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
  • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

More from the Manufacturer

FAQ
The Lenovo Onsite Support (Add-On) warranty covers repair and parts replacement for your Lenovo devices. If any issues arise, Lenovo's expert technicians will come to your location to provide the necessary support.
The Lenovo Onsite Support (Add-On) warranty lasts for 5 years, ensuring long-term protection and peace of mind for your devices.
Onsite support eliminates the need to send your device away for repairs. Lenovo's technicians will come directly to your location, saving you time and minimizing downtime.
Absolutely! Lenovo is a trusted brand known for its high-quality products and exceptional customer service. With Lenovo's Onsite Support (Add-On) warranty, you can rest assured that your devices are in capable hands.
The Lenovo Onsite Support (Add-On) warranty is designed to cover a wide range of Lenovo devices. However, it's always recommended to check the specific terms and conditions to ensure compatibility with your product.
If you encounter any issues with your Lenovo device, simply contact Lenovo's customer support. They will guide you through the warranty claim process and arrange for the necessary onsite support.
The Lenovo Onsite Support (Add-On) warranty is typically non-transferable. It is tied to the original purchaser of the warranty and the specific device it was purchased for. Be sure to check the warranty terms for any exceptions or additional information.
The Lenovo Onsite Support (Add-On) warranty primarily covers repair and parts replacement for device malfunctions or failures. Accidental damage may not be covered under this warranty. It's recommended to review the warranty terms for specific coverage details.
In most cases, the Lenovo Onsite Support (Add-On) warranty needs to be purchased at the time of device purchase. However, it's best to check with Lenovo's customer support to explore any available options for adding the warranty to an existing device.
The Lenovo Onsite Support (Add-On) warranty may have different terms and availability depending on the region. It's important to check the warranty terms and conditions specific to your location for accurate information on international coverage.

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