Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardware Replacement - Extended Service
Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardw...
Extreme Networks 97004-H31339 ExtremeWorks Advanced Hardware Replacement - Extended Service
Extreme Networks 97004-H31339
Beschikbaarheid:
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Product Belangrijkste Kenmerken
- Extreme Networks Advanced Hardware Replacement service
- 24x7xNext Business Day support
- Web, phone, and email support
- Access to web knowledge base
- Parts replacement and software updates included
RM5,029.00 MYR
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Extreme Networks
97004-H31339
Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes 24x7xNext Business Day support, web, phone, and email support, parts replacement, software updates, and escalation management.