HPE HQ5J7E Foundation Care Software Support Warranty
HPE HQ5J7E Foundation Care Software Support Warranty
HPE HQ5J7E
Product Belangrijkste Kenmerken
- Email Support, Software Support, Fax-On-Demand, Web Knowledge Base Access, New Releases Update, Phone Support
- 1 Year Service Duration
- Technical Service Main Type
- 24x7x2 Hour Service Description
- 2 Hour SW Support Service Response Time
uren
minuten
Verzendinformatie
HPE
HQ5J7E
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service