HPE U2GQ5E Foundation Care Service With Defective Media Retention - 5 Year Service
HPE U2GQ5E Foundation Care Service With Defective Media Retention - 5 Year Service
HPE U2GQ5E
Product Belangrijkste Kenmerken
- Remote Diagnosis: Get quick and efficient troubleshooting and diagnosis of issues without the need for on-site visits.
- Software Update: Stay up to date with the latest software releases and enhancements to ensure optimal performance.
- Defective Media Retention: Keep control of your sensitive data by retaining any defective media during the service process.
- Repair: Expert technicians will repair any hardware issues to minimize downtime and keep your systems running smoothly.
- Parts Replacement: Receive genuine HPE parts for any necessary replacements, ensuring compatibility and reliability.
- 5 Year Service Duration: Enjoy peace of mind with extended coverage for a longer period of time.
- On-site Service Location: Get on-site support for convenient and efficient service delivery.
- Electronic and Physical Service Sub Type: Benefit from comprehensive maintenance that covers both electronic and physical components.
- Supported Products: Compatible with HP ProLiant Servers, including DL380e Gen8 and DL388 G7.
- 9x5xNext Business Day Service Description: Receive support during business hours, Monday to Friday, with next business day response time.
uren
minuten
Verzendinformatie
HPE
U2GQ5E
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.