HPE H34F3PE Tech Care Critical with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE H34F3PE Tech Care Critical with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE H34F3PE
Product Key Features
- 24x7x6 Hour service response time for quick resolution
- On-site service location for convenience
- Web Knowledge Base Access and Phone Support for comprehensive assistance
- Remote Diagnosis and Remote Monitoring for efficient troubleshooting
- Defective Media Retention for data security
- Parts Replacement and Repair for seamless maintenance
- New Releases Update for staying up-to-date with the latest technology
- Compatible with HPE BL660c Gen9 Server Blade for seamless integration
HPE
H34F3PE
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.