Lenovo 5WS0D80992 Onsite Support (Add-On) - 2 Year Warranty
Lenovo 5WS0D80992 Onsite Support (Add-On) - 2 Year Warranty
Lenovo 5WS0D80992
認定パートナー
正当性保証: メーカーによって審査された認定パートナーが本物の製品を販売します。これにより、偽造品を購入するリスクがほぼなくなり、期待する品質と性能を得ることができます。
保証とサポート: 正規のパートナーから購入した製品は通常、メーカーの完全な保証が付いてきます。さらに、問題が発生した場合、迅速かつ公式のサポートを受ける可能性が高く、修理、交換、トラブルシューティングの支援を受けることができます。
製品全般へのアクセス: 認定パートナーは、最新モデルや独占アイテムを含むメーカーの製品ライン全体にアクセスできることがよくあります。未承認のチャネルを通じて入手できない可能性があります。
専門知識とアドバイス: 正規販売業者は、通常、販売している製品についてより理解があり、トレーニングを受けており、顧客に必要に応じた知識豊富なアドバイスを提供します。これにより、お客様が最適な製品を見つけることができ、ショッピング体験が向上します。
ソフトウェアおよびファームウェアの更新: テクノロジープロダクトを購入する際、認定パートナーから購入すると、製造元からソフトウェアとファームウェアのアップデートを直接受けることができます。これらのアップデートによって性能が向上し、機能が追加され、バグが修正されることがあります。
再販価値: 認可ディーラーから購入した製品は、通常、より高い再販価値を維持します。信頼性と譲渡可能な保証の保証により、将来の購入者にとって魅力的になることがあります。
安心 全体的に、認定パートナーからの購入は安心感を提供し、本物の製品とメーカーサポートを完全にバックアップされることを知っているので、偽造品やグレーマーケット商品に関連するリスクはありません。
これらの利点は、特に高価な商品や製品の信頼性とアフターサポートが重要な考慮事項の場合には、不正販売業者よりも認定パートナーを選択するための説得力のある議論を作り出します。
製品の主な特長
- Brand Name: Lenovo
- Manufacturer: Lenovo Group Limited
- Product Type: Warranty
- Service Name: Onsite Support (Add-On)
- Manufacturer Part Number: 5WS0D80992
- Provided Support: Repair, Parts Replacement
- Service Duration: 2 Year
- Service Location: On-site
- Service Sub Type: Physical
- Service Main Type: Maintenance
- Service Characteristic: Parts & Labor
製品
Lenovo
5WS0D80992
2 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
2 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
