HPE HY4X6E Pointnext Tech Care Critical Warranty for HPE Proliant DL360 Gen10 Plus, 5 Year On-site Support

HPE HY4X6E Pointnext Tech Care Critical Warranty for HPE Proliant DL360 Gen10 Plus, 5 Year On-site Support

HPE HY4X6E Pointnext Tech Care Critical Warranty for HPE Proliant DL360 Gen10 Plus, 5 Year On-site Support

HPE HY4X6E

RM53,262.00 MYR RM59,974.00 MYR Save RM6,712 MYR
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製品の主な特長

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Critical with Comprehensive Defective Material Retention
  • Manufacturer Part Number: HY4X6E
  • Provided Support: Comprehensive Defective Material Retention
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE Proliant DL360 Gen10 Plus
  • Service Main Type: Technical
RM53,262.00 MYR
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HPE

HY4X6E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

よくある質問
The HPE Pointnext Tech Care Critical warranty provides comprehensive support for your HPE Proliant DL360 Gen10 Plus server, including on-site service and defective material retention.
The HPE Pointnext Tech Care Critical warranty offers coverage for 5 years, ensuring long-term support and peace of mind for your server.
Comprehensive defective material retention means that in the event of a hardware failure, HPE will retain and replace the defective components, minimizing downtime and ensuring smooth operation of your server.
Yes, the HPE Pointnext Tech Care Critical warranty includes on-site service, meaning that a qualified technician will come to your location to provide support and resolve any issues with your server.
HPE is a trusted brand in the industry, known for its reliable and high-performance servers. With the HPE Pointnext Tech Care Critical warranty, you can be confident in the quality of support and service you receive for your HPE Proliant DL360 Gen10 Plus server.

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