HPE HQ5J1E Foundation Care Software Support - 4 Year Warranty

HPE HQ5J1E Foundation Care Software Support - 4 Year Warranty

HPE HQ5J1E Foundation Care Software Support - 4 Year Warranty

HPE HQ5J1E

RM14,423.00 MYR RM15,280.00 MYR Save RM857 MYR
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製品の主な特長

  • 4-year warranty for HPE Foundation Care Software Support
  • Provides email, software, fax-on-demand, web knowledge base access, new releases update, and phone support
  • Service duration of 4 years
  • Supports Aruba Intelligent Management Center Application Performance Manager Software Module
  • Locally installed installation type
  • License quantity of 25 monitors
  • Academic license pricing
  • 24x7x2 hour service response time for software support
RM14,423.00 MYR
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HPE

HQ5J1E

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

よくある質問
HPE Foundation Care Software Support includes email support, software support, fax-on-demand, web knowledge base access, new releases update, and phone support.
HPE Foundation Care Software Support provides 4 years of comprehensive technical support for your Aruba Intelligent Management Center Application Performance Manager Software Module.
HPE Foundation Care Software Support offers a 2-hour response time for software support, ensuring quick assistance for any issues you may encounter.
HPE Foundation Care Software Support is specifically designed for the Aruba Intelligent Management Center Application Performance Manager Software Module, with support for locally installed installations, 25 monitors, academic pricing, and ESD licensing for retail customers.

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