Netgear PMB0312-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0312-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0312-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0312-10000S

¥23,700 ¥29,500 節約 ¥5,800
認定パートナー
入手可能時間: 在庫あり .

製品の主な特長

  • 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
  • Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve technical problems.
  • Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
  • Escalation Management: Plan of Action (POA) for effective issue escalation and resolution.
  • Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software updates.
  • Software Maintenance Releases Notification: Receive email notifications for maintenance releases and enhancements.
¥23,700
無料返品
無料配送
次の順序に従ってください

時間

運ぶ

配送情報

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+
専門家に質問する
お電話でお問い合わせください。
888.267.9566

Netgear PMB0312-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0312-10000S

¥23,700 ¥29,500 節約 ¥5,800
認定パートナー
無料返品
入手可能時間: 在庫あり .
¥23,700
無料返品
-
+
無料配送
次の順序に従ってください

時間

運ぶ

配送情報

専門家に質問する
お電話でお問い合わせください。
888.267.9566

製品の主な特長

  • 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
  • Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve technical problems.
  • Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
  • Escalation Management: Plan of Action (POA) for effective issue escalation and resolution.
  • Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software updates.
  • Software Maintenance Releases Notification: Receive email notifications for maintenance releases and enhancements.
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Netgear

PMB0312-10000S

OnCall 24x7 Tech Support

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.
よくある質問
The ProSUPPORT OnCall 24x7 Tech Support provides 24x7 technical support, remote diagnostics, express hardware replacement, escalation management, online services, and software maintenance releases.
With the ProSUPPORT OnCall 24x7 Tech Support, you can expect a next business day response for hardware replacement.
This service supports Netgear Category 2 products.
The main benefits of the ProSUPPORT OnCall 24x7 Tech Support include round-the-clock technical support, prompt resolution of technical issues, express hardware replacement, and access to privileged information and services.
The service includes software maintenance releases notification, which automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements.

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