HPE HV6A4E Pointnext Tech Care Basic Service - Extended Warranty for HPE ProLiant DL560 Gen10 wOV, 5 Year Coverage

HPE HV6A4E Pointnext Tech Care Basic Service - Extended Warranty for HPE ProLiant DL560 Gen10 wOV, 5 Year Coverage

HPE HV6A4E Pointnext Tech Care Basic Service - Extended Warranty for HPE ProLiant DL560 Gen10 wOV, 5 Year Coverage

HPE HV6A4E

£3,421.00 £4,205.00 Save £784
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製品の主な特長

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic Service Extended Warranty
  • Manufacturer Part Number: HV6A4E
  • Provided Support: New Releases Update, Parts Replacement, Repair, Phone Support, Remote Diagnosis, Knowledge Base Access, Visual Remote Guidance, Web Support
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL560 Gen10 wOV
  • Service Main Type: Maintenance
  • Service Description: 9x5xNext Business Day
  • Service Response Time: Next Business Day Parts and Labor
  • Service Characteristic: Parts & Labor
£3,421.00
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HPE

HV6A4E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

よくある質問
The HPE Pointnext Tech Care Basic Service provides comprehensive support for your HPE ProLiant DL560 Gen10 wOV server. It includes new releases updates, parts replacement, repair, phone support, remote diagnosis, knowledge base access, visual remote guidance, and web support.
The HPE Pointnext Tech Care Basic Service is valid for 5 years, ensuring long-term coverage and support for your HPE ProLiant DL560 Gen10 wOV server.
The service response time for the HPE Pointnext Tech Care Basic Service is Next Business Day - Parts and Labor. This means that you can expect prompt assistance and resolution for any issues with your HPE ProLiant DL560 Gen10 wOV server.
The service is provided on-site, ensuring convenience and minimizing downtime for your HPE ProLiant DL560 Gen10 wOV server.
Absolutely! The HPE Pointnext Tech Care Basic Service is designed to provide comprehensive support and assistance for users of all technical levels. Whether you're a beginner or an experienced user, you can rely on this service to ensure the smooth operation of your HPE ProLiant DL560 Gen10 wOV server.

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