Lenovo 5WS0E97146 Onsite Support (Add-On) - 4 Year Warranty

Lenovo 5WS0E97146 Onsite Support (Add-On) - 4 Year Warranty

Lenovo 5WS0E97146 Onsite Support (Add-On) - 4 Year Warranty

Lenovo 5WS0E97146

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製品の主な特長

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0E97146
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 4 Year
  • Service Location: On-site
  • Service Sub Type: Physical
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
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Lenovo 5WS0E97146 Onsite Support (Add-On) - 4 Year Warranty

Lenovo 5WS0E97146

$255.00 $256.00 Save $1
認定パートナー
無料返品
入手可能時間: 在庫あり .
$255.00
無料返品
-
+
無料配送
次の順序に従ってください

時間

運ぶ

配送情報

専門家に質問する
お電話でお問い合わせください。
888.267.9566

製品の主な特長

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0E97146
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 4 Year
  • Service Location: On-site
  • Service Sub Type: Physical
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
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Lenovo

5WS0E97146

4 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

  • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
  • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
  • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
  • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
  • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
  • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

More from the Manufacturer

よくある質問
The Lenovo Onsite Support (Add-On) warranty covers repair and parts replacement for your device. If any issues arise, Lenovo's expert technicians will come to your location to provide the necessary support.
The Lenovo Onsite Support (Add-On) warranty lasts for 4 years, giving you extended coverage and peace of mind.
The Lenovo Onsite Support (Add-On) warranty covers repair and parts replacement, including physical damage. Whether it's a cracked screen or other physical issues, Lenovo's technicians will be there to assist you.
Absolutely! Lenovo's technicians are highly trained and experienced in providing top-notch service. You can trust them to handle your device with care and expertise.
The Lenovo Onsite Support (Add-On) warranty offers convenience and peace of mind. With on-site service, you don't have to worry about shipping your device for repairs. Lenovo's technicians will come to you, saving you time and effort. Additionally, the 4-year coverage ensures that your device is protected for an extended period.
The Lenovo Onsite Support (Add-On) warranty is specifically designed for Lenovo devices. It is recommended to check the compatibility of your device with this warranty before making a purchase.
If you encounter any issues with your device covered under the Lenovo Onsite Support (Add-On) warranty, simply contact Lenovo's customer support. They will guide you through the process of initiating a service request and schedule a visit from a technician.
The Lenovo Onsite Support (Add-On) warranty is generally non-transferable. It is tied to the original purchaser of the warranty and the specific device it was purchased for. It is recommended to review the warranty terms and conditions for more information on transferability.
The availability of the Lenovo Onsite Support (Add-On) warranty may vary by region. It is recommended to check with Lenovo or your local authorized reseller for the availability of this warranty in your specific location.
The eligibility and availability of the Lenovo Onsite Support (Add-On) warranty after the expiration of the standard warranty may vary. It is recommended to contact Lenovo's customer support or check their website for more information on post-warranty options.
The Lenovo Onsite Support (Add-On) warranty generally covers accidental damage, but it is recommended to review the warranty terms and conditions for specific coverage details. Accidental damage coverage may vary depending on the warranty plan and region.

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