HPE HY5U1E Pointnext Tech Care Basic Warranty for HPE Proliant DL385 Gen10 Plus V2 - 3 Year On-site Hardware Support

HPE HY5U1E Pointnext Tech Care Basic Warranty for HPE Proliant DL385 Gen10 Plus V2 - 3 Year On-site Hardware Support

HPE HY5U1E Pointnext Tech Care Basic Warranty for HPE Proliant DL385 Gen10 Plus V2 - 3 Year On-site Hardware Support

HPE HY5U1E

$3,243.00
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製品の主な特長

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic
  • Manufacturer Part Number: HY5U1E
  • Provided Support: Hardware Support
  • Service Duration: 3 Year
  • Service Location: On-site
  • Product Supported: HPE Proliant DL385 Gen10 Plus V2
  • Service Main Type: Technical
$3,243.00
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HPE

HY5U1E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

よくある質問
The HPE Pointnext Tech Care Basic warranty provides hardware support and technical assistance for your HPE Proliant DL385 Gen10 Plus V2 server for a duration of 3 years. It ensures that you have access to on-site support and assistance in case of any hardware issues.
Absolutely! The HPE Pointnext Tech Care Basic warranty is designed to provide support and assistance to all users, regardless of their technical expertise. Whether you are a beginner or an experienced user, this warranty ensures that you have access to reliable hardware support and technical assistance for your HPE Proliant DL385 Gen10 Plus V2 server.
Yes, the HPE Pointnext Tech Care Basic warranty includes on-site support, which means that a qualified technician will come to your location to provide assistance and resolve any hardware issues with your HPE Proliant DL385 Gen10 Plus V2 server. This ensures minimal downtime and maximum convenience for you.
The HPE Pointnext Tech Care Basic warranty is specifically designed for the HPE Proliant DL385 Gen10 Plus V2 server. While it may not be directly compatible with other HPE products, HPE offers a range of warranties and support options for different products. It is recommended to check the specific warranty options available for your desired HPE product.
To initiate a warranty claim or request technical assistance under the HPE Pointnext Tech Care Basic warranty, you can contact HPE's customer support team. They will guide you through the process and provide the necessary assistance to resolve any hardware issues with your HPE Proliant DL385 Gen10 Plus V2 server.

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