Microsoft W49-00055 Extended Hardware Service - 2 Year, Advanced Exchange, Mechanical Breakdown, Replacement, Phone Support, Software Support

Microsoft W49-00055 Extended Hardware Service - 2 Year, Advanced Exchange, Mechanical Breakdown, Replacement, Phone Support, Software Support

Microsoft W49-00055 Extended Hardware Service - 2 Year, Advanced Exchange, Mechanical Breakdown, Replacement, Phone Support, Software Support

Microsoft W49-00055

RM288.00 MYR
Partner autorizzato
Disponibilità: Disponibile .

Caratteristiche chiave del prodotto

  • Extended Hardware Service for Microsoft Surface Laptop
  • 2-year service duration for added peace of mind
  • Advanced Exchange for quick replacement of faulty hardware
  • Mechanical Breakdown coverage for protection against unexpected failures
  • Phone and software support for assistance with technical issues
  • Carry-in service location for convenient service options
RM288.00 MYR
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Microsoft

W49-00055

Microsoft Protection Plans go beyond your Surface warranty

Maximize your Surface investments by protecting your devices with extended coverage and services that help you with every stage of support you might need for your Surface devices, from deployment to replacement.

Protect

Safeguard your Surface investment.

Secure

More control over your security.

Respond

Get teams back up and running quickly.

Support

Access to resources when you need them.

FAQ
The Microsoft Extended Hardware Service offers advanced exchange, mechanical breakdown support, replacement options, phone support, and software assistance for your Microsoft Surface Laptop.
The Microsoft Extended Hardware Service covers your device for a duration of 2 years, providing support and peace of mind.
The service location for the Microsoft Extended Hardware Service is carry-in, ensuring convenience and accessibility for customers.
Yes, the service is designed to support the Microsoft Surface Laptop, ensuring comprehensive coverage for your device.
Unfortunately, the service must be purchased within 45 days of the product purchase to ensure eligibility and coverage.
With advanced exchange, Microsoft will provide a replacement device before receiving your faulty device, minimizing downtime and ensuring a seamless experience.
Mechanical breakdown support covers any hardware failures or malfunctions, ensuring prompt repairs or replacements for your Microsoft Surface Laptop.
Yes, the Microsoft Extended Hardware Service includes phone support for software-related inquiries or troubleshooting assistance.
The Microsoft Extended Hardware Service primarily focuses on Microsoft software support. However, general guidance and troubleshooting may be provided for third-party applications.
No, the service is tied to the specific Microsoft Surface Laptop for which it was purchased and cannot be transferred to another device.
The manufacturer's part number for this service is W49-00055.
Yes, the service can be purchased separately within 45 days of the product purchase to extend the warranty and support for your Microsoft Surface Laptop.
No, the service is not renewable. However, you may explore other service options available at the end of the 2-year period.
To initiate a service request, you can contact Microsoft's customer support or visit their official website for further instructions and assistance.
No, the Microsoft Extended Hardware Service does not cover accidental damage. It primarily focuses on hardware failures, malfunctions, and software support.
Yes, you can purchase the service for multiple Microsoft Surface Laptops, ensuring comprehensive coverage and support for all your devices.

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