HPE U2XT5E Foundation Care Call-To-Repair Service - 4 Year, On-site, 24x7x6 Hour

HPE U2XT5E Foundation Care Call-To-Repair Service - 4 Year, On-site, 24x7x6 Hour

HPE U2XT5E Foundation Care Call-To-Repair Service - 4 Year, On-site, 24x7x6 Hour

HPE U2XT5E

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RM77,597.00 MYR RM91,355.00 MYR Save RM13,758 MYR
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Caratteristiche chiave del prodotto

  • 4-year extended service for HPE products
  • On-site service for convenient repairs
  • 24x7x6 hour service response time for quick resolution
  • Remote diagnosis for efficient troubleshooting
  • Parts replacement and repair for comprehensive support
  • Software updates to keep your HPE products up to date
  • Supports HP Fabric Board, Mellanox InfiniBand FDR, InfiniBand FDR Modular Fabric Board
RM77,597.00 MYR
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HPE

U2XT5E

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberU2XT5E
Brand NameHPE
Service NameFoundation Care Call-To-Repair Service - Extended Service
Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description24x7x6 Hour
Provided SupportRemote Diagnosis,Parts Replacement,Repair,Software Update
Service Response Time6 Hour - Repair
Service LocationOn-site
Service Duration4 Year
Product Supported

HP Fabric Board, Mellanox InfiniBand FDR, InfiniBand FDR Modular Fabric Board

FAQ
The HPE Foundation Care Call-To-Repair Service provides remote diagnosis, parts replacement, repair, and software updates for your HPE products. It ensures that any issues with your HPE products are promptly addressed, minimizing downtime and maximizing productivity.
The HPE Foundation Care Call-To-Repair Service has a service duration of 4 years. This extended coverage period gives you peace of mind knowing that your HPE products are protected for an extended period.
The HPE Foundation Care Call-To-Repair Service is an on-site service. This means that HPE technicians will come to your location to diagnose, replace parts, repair, and perform software updates on your HPE products. This ensures convenience and minimizes any disruption to your business operations.
The HPE Foundation Care Call-To-Repair Service offers a 6-hour response time for repairs. This means that once an issue is reported, HPE technicians will respond within 6 hours to initiate the repair process. This fast response time helps minimize downtime and ensures that your HPE products are up and running as quickly as possible.
The HPE Foundation Care Call-To-Repair Service supports a range of HPE products, including HP Fabric Board, Mellanox InfiniBand FDR, and InfiniBand FDR Modular Fabric Board. This service is designed to provide comprehensive maintenance and support for these specific products, ensuring their optimal performance and longevity.
The HPE Foundation Care Call-To-Repair Service offers several key benefits. These include uninterrupted performance, peace of mind, prompt resolution of issues, extended coverage period, on-site support, comprehensive maintenance, fast response time, and access to HPE's expertise and technical support. With this service, you can focus on your business while HPE takes care of your IT infrastructure.

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