HP U18HXE Care Pack Active Care Service Hardware Support - Extended Warranty, 4 Year Warranty
HP U18HXE Care Pack Active Care Service Hardware Support - Extended Warranty, 4 Year Warranty
HP U18HXE
Caratteristiche chiave del prodotto
- 4-year extended warranty for HP Workstations and ProDesk/ProOne Series
- Remote diagnosis and phone support for convenient troubleshooting
- On-site repair and parts replacement for quick and efficient service
- Access to web knowledge base for self-help and information
- Stay up-to-date with new releases and updates
- 9x5xNext Business Day service response time for minimal downtime
ore
minuti
Informazioni di spedizione
HP
U18HXE
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.