HPE HG6Y7E Foundation Care - 5 Year Warranty, 24x7x2 Hour Software Support
HPE HG6Y7E Foundation Care - 5 Year Warranty, 24x7x2 Hour Software Support
HPE HG6Y7E
Caratteristiche chiave del prodotto
- 5-year warranty for HPE products
- Foundation Care service for comprehensive support
- On-site service for convenient assistance
- 24x7x2 Hour service response time for quick problem resolution
- New Releases Update to keep your software up to date
- Phone, email, and web support for multiple communication options
- Remote diagnosis for efficient troubleshooting
- Software support and updates for optimal performance
- Fax-On-Demand for easy access to documentation
- Web Knowledge Base Access for self-help resources
ore
minuti
Informazioni di spedizione
HPE
HG6Y7E
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
Features
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Access to electronic support information and services