HPE U2GQ5E Foundation Care Service With Defective Media Retention - 5 Year Service
HPE U2GQ5E Foundation Care Service With Defective Media Retention - 5 Year Service
HPE U2GQ5E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- Remote Diagnosis: Get quick and efficient troubleshooting and diagnosis of issues without the need for on-site visits.
- Software Update: Stay up to date with the latest software releases and enhancements to ensure optimal performance.
- Defective Media Retention: Keep control of your sensitive data by retaining any defective media during the service process.
- Repair: Expert technicians will repair any hardware issues to minimize downtime and keep your systems running smoothly.
- Parts Replacement: Receive genuine HPE parts for any necessary replacements, ensuring compatibility and reliability.
- 5 Year Service Duration: Enjoy peace of mind with extended coverage for a longer period of time.
- On-site Service Location: Get on-site support for convenient and efficient service delivery.
- Electronic and Physical Service Sub Type: Benefit from comprehensive maintenance that covers both electronic and physical components.
- Supported Products: Compatible with HP ProLiant Servers, including DL380e Gen8 and DL388 G7.
- 9x5xNext Business Day Service Description: Receive support during business hours, Monday to Friday, with next business day response time.
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Shipping information
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HPE
U2GQ5E
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
