We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
No, the Koss QZ99 Over Ear Headphones are wired headphones that connect via a 3.5mm mini-phone interface.
Yes, these headphones are compatible with smartphones, tablets, and other devices that have a 3.5mm headphone jack.
The cable length of the Koss QZ99 Over Ear Headphones is 8 feet, providing ample room for movement while listening.
Yes, these headphones feature noise-canceling technology, allowing you to enjoy your music without distractions from the surrounding environment.
Absolutely! The Koss QZ99 Over Ear Headphones are designed for comfort, making them suitable for extended listening sessions.
Yes, these headphones have a pivot mechanism that allows you to adjust the fit according to your preference.
The Koss QZ99 Over Ear Headphones come with a lifetime limited warranty, ensuring long-lasting enjoyment of your audio experience.