We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Genesis Control Cable is sunlight resistant, making it suitable for outdoor installations.
This cable has 2 conductors, allowing for the transmission of control signals.
While this cable is specifically designed for fire alarm systems, it can also be used for other low-voltage control applications.
Yes, the jacket of the Genesis Control Cable is made of Polyvinyl Chloride (PVC), providing durability and protection.
Yes, this cable is certified to meet FPLR/CL2R, C(UL), and FT4 standards, ensuring its compliance with safety requirements.