We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Maxell True Wireless Earbuds offer up to 6 hours of continuous battery life on a single charge. They feature a rechargeable battery system with LED charge status indicators to help monitor battery levels. The earbuds also include an auto power-off feature to help conserve battery life when not in use.
Yes, the Maxell True Wireless Earbuds are designed with multiple layers of protection against moisture. They are water resistant, rain resistant, sweat resistant, and splash proof, making them ideal for workouts and outdoor activities. However, they should not be fully submerged in water.
The package includes the True Wireless Earbuds, a charging case, silicone ear tips in various sizes for customized fit, and detailed instructions for setup and use. Everything you need to start using the earbuds right out of the box is included.
The Maxell True Wireless Earbuds use Bluetooth technology for wireless connectivity. They are true wireless earbuds, meaning there are no wires between the earbuds themselves, offering complete freedom of movement and eliminating cable tangles while maintaining a stable connection to your device.
The Maxell True Wireless Earbuds come with a 90-day limited warranty that covers manufacturing defects and malfunctions. This warranty provides peace of mind for your purchase and ensures support if you encounter any issues with your earbuds.
These earbuds come with several convenient features including a secure and comfortable fit design, LED indicators for battery status, auto power-off functionality to preserve battery life, and a rechargeable battery system. The design also incorporates water resistance and a stable in-ear form factor for enhanced user experience.
The Maxell True Wireless Earbuds measure 6.5 inches in height and 1.3 inches in width. They weigh approximately 3.40 ounces, making them lightweight and comfortable for extended wear. The compact size and in-ear form factor ensure a secure fit during various activities.
The Maxell True Wireless Earbuds feature a secure-fit design with multiple sizes of silicone ear tips included for customized comfort. The in-ear form factor and original Jelleez fit ensure the earbuds stay firmly in place during physical activities while maintaining comfort for extended wearing periods.