HPE HY5W0E Pointnext Tech Care Essential - 4 Year Service, On-site Support

HPE HY5W0E Pointnext Tech Care Essential - 4 Year Service, On-site Support

HPE HY5W0E Pointnext Tech Care Essential - 4 Year Service, On-site Support

HPE HY5W0E

R 95,258.00 R 118,486.00 Save R 23,228
Partenaire autorisé
Disponibilité: En stock. .

Caractéristiques clés du produit

  • Comprehensive Defective Material Retention: Ensures that any defective materials are retained and replaced, minimizing downtime and maximizing productivity.
  • Knowledge Base Access: Gain access to a comprehensive knowledge base for troubleshooting and self-help resources.
  • Parts Replacement: Receive timely and efficient parts replacement to keep your HPE products running smoothly.
  • Repair: Expert repair services provided by certified technicians to address any issues with your HPE products.
  • Phone Support: Get assistance and support from HPE experts via phone for any technical queries or concerns.
  • Web Support: Access online support resources and documentation to find solutions and troubleshoot issues.
  • New Releases Update: Stay up-to-date with the latest product releases and updates to enhance performance and security.
  • Remote Diagnosis: Diagnose and troubleshoot issues remotely, saving time and minimizing disruptions.
  • Visual Remote Guidance: Receive visual guidance from HPE experts to resolve technical issues effectively.
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HY5W0E

Questions fréquemment posées
HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention provides comprehensive support, including knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
This service provides coverage for 4 years, ensuring long-term support and peace of mind.
Yes, this service includes on-site support, ensuring prompt assistance and minimizing downtime.
This service supports HPE P38409-B21, P38410-B21, P38411-B21, P38412-B21, P39122-291, P39122-B21, P43209-B21, P43210-B21, P43211-B21, P43212-B21.
The service provides a 4-hour response time for parts and labor within a 100-mile distance from the customer site.
Yes, this service falls under the maintenance category, ensuring comprehensive support for your HPE products.
Absolutely! This service is designed to provide support and assistance to both technical and non-technical users, ensuring a smooth and hassle-free experience.
The remote diagnosis feature allows HPE technicians to remotely diagnose and troubleshoot issues, while the visual remote guidance feature enables technicians to guide users visually through the resolution process, ensuring efficient problem-solving.
Yes, this service provides access to a comprehensive knowledge base, allowing users to find self-help resources and solutions to common issues.
Yes, this service covers both parts and labor, ensuring comprehensive support for your HPE products.
Yes, this service includes support for new releases and updates, ensuring that your HPE products are up to date with the latest features and enhancements.
The support team can be contacted via phone or web support, providing multiple channels for assistance.
Yes, this service is designed to cater to the needs of businesses of all sizes, providing comprehensive support and peace of mind.
Absolutely! This service offers a 4-hour response time for parts and labor, ensuring prompt assistance and minimizing downtime.
Please contact HPE for information on extending the service coverage beyond the initial 4-year period.

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