The StorageCare Gold Support Plan provides comprehensive support including online services, phone support, web knowledge base access, new releases update, online training, and parts replacement.
The StorageCare Gold Support Plan for the Quantum QXS-424 12G RAID Node is valid for 3 years.
The response time for parts replacement is Next Business Day.
The StorageCare Gold Support Plan is designed for the Quantum QXS-424 12G RAID Node with 24x7.68TB SSD storage.
Yes, the StorageCare Gold Support Plan provides access to a web knowledge base for troubleshooting and information related to the Quantum QXS-424 12G RAID Node.
No, the Quantum QXS-424 12G RAID Node is a separate product and the StorageCare Gold Support Plan is an additional service plan for support and maintenance.
Yes, the StorageCare Gold Support Plan includes online training resources for the Quantum QXS-424 12G RAID Node.
Yes, the StorageCare Gold Support Plan includes parts replacement for the Quantum QXS-424 12G RAID Node.
The StorageCare Gold Support Plan is specifically designed for the Quantum QXS-424 12G RAID Node and may not be applicable to other Quantum products.
For information on upgrading or extending the StorageCare Gold Support Plan, please contact Quantum Corporation or your authorized Quantum reseller.
The availability of the StorageCare Gold Support Plan may vary by region. Please check with Quantum Corporation or your authorized Quantum reseller for international availability.
Yes, the StorageCare Gold Support Plan provides 24x7 support for the Quantum QXS-424 12G RAID Node.
Yes, the StorageCare Gold Support Plan includes access to new releases and updates for the Quantum QXS-424 12G RAID Node.
Yes, the StorageCare Gold Support Plan includes phone support for troubleshooting and assistance with the Quantum QXS-424 12G RAID Node.
For information on renewing the StorageCare Gold Support Plan, please contact Quantum Corporation or your authorized Quantum reseller.
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