We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The ATEN USB 2.0 Extender supports any High-Speed (480Mb/s), full-speed (12 Mb/s), or low-speed (1.5 Mb/s) USB devices. It is compatible with a wide range of USB peripherals such as printers, scanners, cameras, and more.
The ATEN USB 2.0 Extender extends the signal transmission distance of a USB device up to 60m via a Cat 5/5e/6 cable. It consists of a local unit and a remote unit, connected by the Cat 5/5e/6 cable. The local unit connects to the USB device, while the remote unit connects to the computer or USB hub.
Yes, the ATEN USB 2.0 Extender is easy to set up. Simply connect the local unit to your USB device and the remote unit to your computer or USB hub using a Cat 5/5e/6 cable. No additional software drivers are required.
Yes, the ATEN USB 2.0 Extender includes an AC adapter to stabilize the power supply. This allows you to use it with powered USB devices that require a stable power source.
The ATEN USB 2.0 Extender supports a maximum cable length of 196 ft. (60 m) using a Cat 5/5e/6 cable.
Yes, the ATEN USB 2.0 Extender is compatible with both Mac and Windows computers. It works with any computer that has a USB Type A port.
No, the ATEN USB 2.0 Extender is designed for USB signal transmission only. It does not support video transmission.
Yes, the ATEN USB 2.0 Extender is environmentally friendly. It is compliant with WEEE and RoHS environmental certifications.
No, the ATEN USB 2.0 Extender is specifically designed for USB 2.0 devices. It does not support USB 3.0 or higher devices.
Yes, you can connect multiple USB devices to the ATEN USB 2.0 Extender by using a USB hub. Simply connect the USB hub to the local unit, and then connect your USB devices to the hub.