HP Care Pack - 3 Year - Service (UL653E)

HP Care Pack - 3 Year - Service (UL653E)

HP Care Pack - 3 Year - Service (UL653E)

HP UL653E

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12

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mardi 4 mars

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HP

UL653E

General Information
ManufacturerHP Inc.
Manufacturer Part NumberUL653E
Brand NameHP
Service NameCare Pack
Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Service DetailsRemote Problem Diagnosis and Support:

Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

Next Business Day Onsite Response:

For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window*. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

Parts and Materials:

HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

Coverage Window:

Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.

Note:
  • *Response times are contingent on distances from HP support offices and subject to local availability
  • **Coverage windows are subject to local availability
Provided SupportRemote Diagnosis
Service Availability9 x 5
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration3 Year
Product Supported

HP Notebooks

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