Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0311-10000S

RM338.00 MYR RM362.00 MYR Save RM24 MYR
Partenaire autorisé
Disponibilité: En stock. .

Caractéristiques clés du produit

  • 24x7 Technical Support: Access our Global Support Centers (GSC) anytime for prompt resolution of technical issues.
  • Remote Diagnostics: Our experts perform real-time diagnostics to quickly identify and resolve technical problems.
  • Express Hardware Replacement: Get replacement hardware within the next business day in case of hardware issues.
  • Escalation Management: Receive a Plan of Action (POA) for effective issue escalation and resolution.
  • Online Services: Access privileged information and services like personalized support cases, troubleshooting guides, and software maintenance releases.
  • Software Maintenance Releases Notification: Get automatic email notifications for the availability of maintenance and patch releases.
  • Replacement, Phone, and Email Support: Benefit from replacement services, phone support, and remote diagnosis via email.
  • 1 Year Service Duration: Enjoy comprehensive technical support for a full year.
  • Netgear Category 1 Supported: Specifically designed for Netgear Category 1 products.
  • 24x7 Availability: Access remote diagnostic and phone support 24 hours a day, 7 days a week.
RM338.00 MYR
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Netgear

PMB0311-10000S

Questions fréquemment posées
The service includes 24x7 technical support, remote diagnostics, express hardware replacement, online services, and escalation management for prompt issue resolution.
Netgear ensures next business day arrival for express hardware replacement, minimizing downtime in the event of a hardware issue.
The online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, you have access to Netgear's Global Support Centers 24 hours a day, 7 days a week, and 365 days a year for uninterrupted technical assistance.
Yes, the service includes automatic email notifications for the availability of maintenance and patch releases, as well as enhancements.

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