We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The Morpheus 360 TW7850HD features Hybrid Active Noise Cancellation with 6 microphones that reduce background noise up to 40dB, High Resolution 96KHz/24bit processor, 10mm Graphene Dynamic drivers, and Bluetooth 5.2 connectivity. The earbuds offer touch controls, wind reduction technology, and are water and sweat-proof. They provide up to 40 hours of total playtime with the charging case, with each earbud lasting 7 hours on a single charge.
The Morpheus 360 TW7850HD earbuds deliver up to 7 hours of playback time on a single charge per earbud. When combined with the charging case's additional power, you get a total extended playtime of over 40 hours. The earbuds utilize Bluetooth 5.2's low energy feature for optimal battery efficiency, and can be recharged using the included charging case or USB cable.
The TW7850HD uses a 6-microphone Hybrid Active Noise Cancellation system that can reduce background noise by up to 40dB. The system combines both physical and digital noise reduction, utilizing specially positioned microphones that measure both external noise and internal sound perception. It's particularly effective at reducing ambient sounds like traffic and airplane engines, while also featuring advanced wind noise reduction through custom-designed microphone positioning and pass-through tunnels.
These earbuds feature a High Resolution 96KHz/24bit digital signal processor for better-than-CD quality audio. They're equipped with 10mm Graphene Dynamic drivers for enhanced sound performance and powerful bass response. The stereo sound mode and Hi-Res Audio certification ensure superior audio quality, allowing users to hear subtle nuances and finer details in their music and movies.
The package includes the Pulse ANC Hybrid Noise Canceling True Wireless Earbuds, a charging box, three pairs of silicone ear tips in different sizes (Large, Medium, and Small), a USB charging cable, and a user's guide. This complete set ensures users have everything needed for optimal fit and functionality right out of the box.
Yes, the Morpheus 360 TW7850HD earbuds are both waterproof and sweatproof. They feature a durable construction with silicone ear cushions, making them suitable for exercise and outdoor activities. The waterproof protection helps ensure longevity and reliability during active use or in various weather conditions.
The earbuds utilize Bluetooth 5.2 technology for wireless connectivity, operating as True Wireless earbuds. This latest Bluetooth version provides improved stability, stronger signal strength, and better energy efficiency. The Bluetooth 5.2 platform ensures reliable connectivity while contributing to the extended battery life and enhanced overall performance.
The Morpheus 360 TW7850HD features OneTouch Media Controls with touch-sensitive surfaces on the earbuds. These touch controls provide complete control over your music, videos, and media playback with simple tap gestures. Users can manage various functions like play/pause, track selection, and call handling through intuitive touch interactions.
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